Jessie Ye

I am Jessie Ye. I am looking for an opportunity in the Logistics and Supply Chain Industry where I could contribute my professional experience to help your company to achieve better sales performance. I always ensured the right product in the right time to be delivered to the right place.

Jessie Ye is a Logistics and Supply Chain Management Professional, who has more than 10 years’ experience with proven track records of achieving savings and strong knowledge in demand and supply planning, procurement, production, transportation, warehousing and service logistics. She has improved forecast accuracy by 20% that resulted in inventory savings of 50 million Euros and maintained a customer service fill rate of 90% for inventory of over 20,000 SKUs.

Supply Chain Coordinator at World Service Cargo

March 2012 - June 2012 | Toronto

1) Plan for inventory replenishment as per customer orders 2) Arrange shipping documents for outbound deliveries 3) Place purchase orders and maintain optimum inventory levels 4) Run open order report on a daily basis and expedite urgent requirements 5) Use SAP for customer service inventory management operations

Logistics Manager at BASF China Ltd

December 2008 - August 2010 | China

1) Maintained integrity for intercompany price list to ensure compliance with the government regulations for seamless clearance from the various ports into China so claims and customs amendments can be initiated 2) Tracked on-going operational capacity requirements and contingency plans for 3rd party providers to ensure no disruption to the flow of import goods 3) Fostered excellent working relationships with cross-functional departments ensuring on-time and accurate delivery of import items 4) Monitored third party logistic partners to contractual commitments and agreed to KPI 5) Developed strong relationships with internal and external partners to meet / exceed supply chain objectives 6) Participated in vendor selection, approval, certification and periodic monitoring of compliance

Logistics Manager at Getinge Shanghai Trading Company

March 2006 - July 2008 | China

1) Was as accountable for overseeing logistics support and trouble shooting for local distributors/end-users operations. 2) Updated customer on product availability and shipped all merchandise to local end-users 3) Communicated daily with key accounts and third party suppliers on delivery needs 4) Solved all customer service issues and returns; Managed inventory for several franchises 5) Produced sales, shipping and invoicing reports on a monthly basis

Senior Logistics Officer at Emerson Process Management Co., Ltd

March 2004 - February 2006 | China

1) Previewed contracts and assisted sales with bids and contract negotiation when necessary 2) Processed orders and after goods delivery 3) Ensured project managers began on site such as installation and testing to ensure the completion of whole project on time 4) Negotiated contracts with vendors and audited vendor performance regularly 5) Monitored Accounts Receivable to make sure all Letter of Credit were deposited at bank

Customer Service Supervisor at Orient Overseas Container Line (OOCL)

March 2000 - February 2004 | China

1) Promoted to supervisor due to good performance as Inside Sales Representatives 2) Kept close contact with the operators of terminal and depot especially in peak season 3) Assisted Sales Department in controlling space to avoid vessels being overloaded 4) Answered more than one hundred calls a day and gave correct answers 5) Handled customers’ complaints, achieving a 95% satisfaction level

Ocean Import Operation Agent at DHL Global Forwarding Canada Inc

August 2012 - Present | Mississauga, Canada

Responsible for coordinating and handling incoming ocean freight shipments for the division. The effective and efficient handling of these shipments has to ensure continuous customer satisfaction while at the same time respecting company policies and objectives. Duties include shipment updates, preparation of all necessary documentation with a high degree of accuracy; creation of delivery orders; tracing shipments for delivery to final destination as well as empty return status.

Supply Chain Manager at BASF China Ltd

September 2010 - February 2012 | China

1) Led and developed a high-performing, engaging team that was aligned with departmental metrics and provided regular coaching, mentoring and feedback to staff 2) Maintained and Set up item master and inventory data and inventory status data as primary owner 3) Processed orders from receipt to invoicing through company ERP system 4) Coordinated collaborative relationships with cross-functional departments, plants, transportation, and customer service to ensure optimal customer service, inventory and cost structure 5) Cooperated financial audits and periodic inventory and prepared reports 6) Managed inventory run out plans within the various process and services used to liquidate, destroy and donate obsolete and remnant materials 7) Generated various reports and system tools to keep inventory current and correct (error logs, hold reports, negative inventories, open purchase orders, etc)

ENPC France

2005 – 2007

Master

Concentration: MBA

East China University of Science and Technology

1995 – 1999

Bachelor of Engineering

Concentration: Pharmaceutics

Toronto District School Board

2012 – 2012

Enhanced Language Training (ELT)

Concentration: Sales and Marketing Program

Activities: Work placement and Canadian experience and culture

Working Service Center

SAP End-user Training

Activities: SAP SD * MM module end-user training

• Order Processing and Customer Service Management • Forecast Accuracy and Inventory Management • Purchasing and Demand Planning • Time Management and Task Prioritization • Team Oriented and Customer Oriented • Interpersonal Skills with Cross Functional Departments • Demonstrated ability to make product recommendations to customers to increase sales • Experience with well recognized ERP systems such as SAP, JD Edwards and MS computer software programs