Jessie Ye

I am Jessie Ye. I am looking for an opportunity in the Logistics and Supply Chain Industry where I could contribute my professional experience to help your company to achieve better sales performance. I always ensured the right product in the right time to be delivered to the right place.

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Jessie is professional in the supply chain and logistics industry. She has more than ten years experience in logistics / supply chain management with APICS CPIM BSCM Certificate and ENPC MBA France. Demonstrated ability to produce inventory savings, Customs Duties reduction Highly motivated performer who ensures customer satisfaction as well as sales performance Strong interpersonal, analytical, organizational & communication skills and ability to deal effectively in a team environment with dynamic leadership skills Quick learner, adaptable, team player, reliable, ability to complete assignments with minimum supervision Fast problem solver who can meet deadlines and high pressures Proficient with Lotus Notes, SAP and JD Edwards Achievements: Maintained a Customer Service Fill Rate of 90% for inventory of over 20,000 SKUs Improved Forecast Accuracy by 20% that resulted in inventory savings of 50 million Euros Reduced Expired Product Value by 15% by proactively working with the sales team and running sales promotions for near expired products Increased Productivity by 6.1% by standardizing the operating procedures Saved 150K US$ in Customs Duties by proper allocation of HS code to imported products

Ocean Import Operation Agent at DHL Global Forwarding Canada Inc

August 2012 - April 2013 | Mississauga, Canada

Responsible for coordinating and handling incoming ocean freight shipments for the division. The effective and efficient handling of these shipments has to ensure continuous customer satisfaction while at the same time respecting company policies and objectives. Duties include shipment updates, preparation of all necessary documentation with a high degree of accuracy; creation of delivery orders; tracing shipments for delivery to final destination as well as empty return status.

Logistics Manager at BASF China Ltd

September 2010 - February 2012 | China

1) Maintained integrity for intercompany price list to ensure compliance with the government regulations for seamless clearance from the various ports into China so claims and customs amendments can be initiated 2) Tracked on-going operational capacity requirements and contingency plans for 3rd party providers to ensure no disruption to the flow of import goods 3) Fostered excellent working relationships with cross-functional departments ensuring on-time and accurate delivery of import items 4) Monitored third party logistic partners to contractual commitments and agreed to KPI 5) Developed strong relationships with internal and external partners to meet / exceed supply chain objectives 6) Participated in vendor selection, approval, certification and periodic monitoring of compliance

Supply Chain Manager at BASF China Ltd

December 2008 - September 2010 | China

1) Led and developed a high-performing, engaging team that was aligned with departmental metrics and provided regular coaching, mentoring and feedback to staff 2) Maintained and Set up item master and inventory data and inventory status data as primary owner 3) Processed orders from receipt to invoicing through company ERP system 4) Coordinated collaborative relationships with cross-functional departments, plants, transportation, and customer service to ensure optimal customer service, inventory and cost structure 5) Cooperated financial audits and periodic inventory and prepared reports 6) Managed inventory run out plans within the various process and services used to liquidate, destroy and donate obsolete and remnant materials 7) Generated various reports and system tools to keep inventory current and correct (error logs, hold reports, negative inventories, open purchase orders, etc)

Logistics Manager at Getinge Shanghai Trading Company

March 2006 - July 2008 | China

1) Was as accountable for overseeing logistics support and trouble shooting for local distributors/end-users operations. 2) Updated customer on product availability and shipped all merchandise to local end-users 3) Communicated daily with key accounts and third party suppliers on delivery needs 4) Solved all customer service issues and returns; Managed inventory for several franchises 5) Produced sales, shipping and invoicing reports on a monthly basis

Senior Logistics Officer at Emerson Process Management Co., Ltd

March 2004 - February 2006 | China

1) Previewed contracts and assisted sales with bids and contract negotiation when necessary 2) Processed orders and after goods delivery 3) Ensured project managers began on site such as installation and testing to ensure the completion of whole project on time 4) Negotiated contracts with vendors and audited vendor performance regularly 5) Monitored Accounts Receivable to make sure all Letter of Credit were deposited at bank

Customer Service Supervisor at Orient Overseas Container Line (OOCL)

March 2000 - February 2004 | China

1) Promoted to supervisor due to good performance as Inside Sales Representatives 2) Kept close contact with the operators of terminal and depot especially in peak season 3) Assisted Sales Department in controlling space to avoid vessels being overloaded 4) Answered more than one hundred calls a day and gave correct answers 5) Handled customers’ complaints, achieving a 95% satisfaction level

ENPC MBA Paris - ENPC School of International Management

2005 – 2007

Master

East China University of Science and Technology

1995 – 1999

Bachelor's Degree of Engineering

Concentration: Pharmaceutics

• Order Processing and Customer Service Management • Forecast Accuracy and Inventory Management • Purchasing and Demand Planning • Time Management and Task Prioritization • Team Oriented and Customer Oriented • Interpersonal Skills with Cross Functional Departments • Demonstrated ability to make product recommendations to customers to increase sales • Experience with well recognized ERP systems such as SAP, JD Edwards and MS computer software programs